Archive for the ‘Tablets’ Category
CES has come and gone, Mobile World Congress is less than a month away, and following both we are primed for a new wave of next-gen smartphones and tablets to drool over. But with the onslaught of saliva-inducing nerd treats ahead comes an age old discussion and issue within the mobile industry… FRAGMENTATION.
(take a second for the mobile developers to shudder)
Fragmentation has been around forever–differentiating a product is a basic concept in any business strategy. Different manufacturers make things with different parts, and different products are going to work differently in hopes of creating one-of-a-kind value. In mobile, the issue is the same. You’ve got a multitude of manufacturers creating devices with different hardware for multiple OS’s that each support their own browsers (some supporting multiple browsers) and applications. Developing a consistently exceptional user experience, while taking each flavor into account sounds rough, doesn’t it? Well it is.
Recently, we’ve been having some internal discussion regarding SEO and how it affects mobile—or more importantly how mobile optimized sites affect SEO. The conversation originated after stumbling upon an intentionally provocative blog post from October of last year titled “Mobile SEO is a Myth” by Ryan Jones from Search Engine Journal. What really got our discussion juices flowing was not just the article itself, which takes an extreme stance on the triviality of mobile-optimized SEO, but the healthy debate in the comments section that follows. Although the article is a few months old, the topic is highly relevant (and increasingly so) and it’s a good time to take a fresh look at what really is going on with the mobile SEO landscape.
Merely looking at the article, it’s quite obvious opinions on mobile SEO are as diverse and polarized as a lot of developer’s perspectives on mobile web strategy in general. Opponents of mobile SEO, like Ryan, brush it off as either a buzzword with no deeper significance past boosting a sales pitch, or as a case of mistaken identity for localized search. But is this really the case? Or is this too simplistic of view on the impact that mobile devices can have on search results? We think the latter is likely the case and here’s why:
Welcome to the fourth installment of our 2011: A Mobile Year in Review Q&A style blog series that features the thoughts and insights of mobile industry luminaries, media executives and brand marketers.
In this post, we interview Ethan Alexander, VP of Mobile for LivePerson, Inc (@LivePerson) and leading industry figure for over 15 years. Ethan shares why it’s difficult to choose only one great mobile innovation this year, why LivePerson’s clients are so interested in advancing their mobile initiatives and why mobile chat is essential to the customer experience. Lastly, Ethan compares mobile growth to the early days of the internet and decides what he thinks 2012 will bring.
Ethan Alexander is the VP of Mobile for LivePerson, Inc., which provides online engagement solutions that facilitate real-time assistance and advice. The company’s hosted platform supports and manages real-time online interactions for businesses and independent experts. With its B2B services, chat, voice/click-to-call, email, self-service/knowledgebase and now mobile interactions are managed from a single agent desktop. Ethan spearheads the company’s efforts to extend real-time, intelligent interactions beyond the browser to anywhere with mobile service. Previous to LivePerson, Ethan was a part of the mobile leadership team at Salesforce.com where he helped develop their mobile platform and business strategy from the ground up after the 2006 purchase of Sendia, where he ran business development and partner efforts. Through the years, Ethan has worked closely with leading device manufacturers, various network operators and mobile integration and app development partners.
Its undeniable that mobile devices have taken unprecedented root in the lives of millions of Americans and billions across the globe in the past 12 months. We are connected 24/7. We simply can not sleep, work, eat, vacation, shop or even go to the loo without our mobile devices. For the first time in history, the number of smartphones in circulation is close to eclipsing the number of feature phones. Tablets, grew to become so dominant, they are infringing on PC market share.
To recap all that happened in the world of mobile in 2011, we are kicking off a short series “2011: A Mobile Year in Review” featuring mobile industry luminaries, media executives and brand marketers. They will guide us through this year’s key innovations, noteworthy campaigns, effective mobile techniques, smartphone and tablet trends, HTML5 adoption and other hot mobile topics.