Posts Tagged ‘mobile website’
If you own a Smartphone, you’re not alone. In the U.S., smartphones account for half of all mobiles and that number is expected to rise to 70-percent in 2013. By 2015, IDC predicts that more people will be accessing the Internet via their mobile than on their PC.
Welcome to The Mobile Majority
The rise in smartphone use is fundamentally changing the way people search for things online. Innovations in smartphone technology are giving users the same (if not better) online experience on their mobile devices compared to their PCs. Many people actually prefer to use their smartphone as opposed to their PC because of the ability and convenience to search on the go, anytime, anyplace, anywhere.
Google reports that in 2011, 79% of smartphone owners used their mobile to help with shopping and 74% made a purchase as a result. This trend is expected to continue to grow. Juniper Research predicts that mobile payments will quadruple to $630 billion by 2014. Read the rest of this entry »
To close out our five part series on how to add features that maximize a mobile site’s appeal, let’s explore a relatively new mobile technology — offline storage. Unlike the first four features in this series (location functionality, a whiz-bang UI, a touch-optimized UI, social networking) offline storage is largely untapped, primarily because it is still not widely supported by the browsers. But, as support for offline storage and other sophisticated features becomes more widespread, we are bound to see more and more mobile web apps and sites that utilize this important functionality. In the meantime, let’s take a look at some innovative examples that are utilizing offline storage today. Read the rest of this entry »
This is the last post of the Mobile Web Advantage series that we kicked off recently. In this final post, we will examine the final benefit, that the mobile web builds on existing customer relationships. Customers who already know and love your products and services will be happy to see you are on the “small screen” and willing to interact with your brand on the mobile web. According to a study done by Hipcricket, 40% of consumers would subscribe to a mobile loyalty club with a brand they already trust. This receptiveness enables marketers to enhance their existing loyalty programs, thus extending their level of engagement with existing customers and attracting new customers via special offers and promotions. Read the rest of this entry »
Last month, we introduced six benefits of moving your companies’ services to the mobile web. In this post, we will drill down into one such benefit to retailers: mobile websites drive people into brick-and-mortar stores. Google’s “Mobile Movement” study found that 55% of consumers who research and browse for goods on their mobile device visit a store afterward, with 40% making an actual purchase from the brick-and-mortar location. Another set of data collected from various retailers shows that 5-7% of their total store visitors are driven by mobile. The key to leveraging the mobile channel effectively is to have a mobile optimized website that addresses consumers’ most burning questions — WHERE is the store, WHAT can I buy, and HOW MUCH money can I save. Read the rest of this entry »
In a previous post from our Mobile Web Advantage series, we explored the various ways that mobile web builds on existing habits. In this post, we will drill down into mobile commerce, which refers to the buying and selling of products and services through a mobile device. Mobile commerce is experiencing such explosive growth that many retailers are rushing to create mobile websites to capitalize on this trend and satisfy their mobile-savvy customers.
Smartphones are rapidly becoming ubiquitous within the mobile population. There are approximately 429.7 million global smartphone subscribers; this number is expected to increase to 1.2 billion by 2015. Furthermore, the global m-commerce market is expected to reach $119 billion by 2015. As this ecosystem expands, customers will begin to expect more and more options for satisfying their shopping needs while on-the-go. Both e-commerce and more traditional brick-and-mortar companies will need to keep up with their consumers by ensuring that their website is usable from a mobile device.
Major brands are beginning to see tremendous growth in the percentage of their business transacted over mobile. For example, in 2010, eBay sold $2 billion worth of merchandize via its mobile channels, tripling its 2009 results. This number is expected to double to $4 billion in 2011. As recently as last month, eBay stated that it expects to process $3 billion in mobile payments via PayPal in 2011, up from $700 million in 2010.
Mobile ticketing, a subset of mobile commerce, is a growing market as well. According to Juniper Research, mobile ticketing transactions are expected to exceed $100 billion worldwide by 2012. Fandango, a leader in the mobile ticketing space, now sees 20% of ticket sales coming through mobile. In fact, 19% of the recent Harry Potter opening weekend revenue of $169 million (that’s $32 million in two days if you’re doing the math) was generated from mobile devices. Fandango’s mobile site, which was developed with the assistance of Trilibis, allows users to search for movies playing in their area in real-time and to buy tickets. In some theaters, users can even hand their phone to the ticket taker for scanning. No standing in line, and no dealing with the clerk or the kiosk. Read the rest of this entry »